Service Menu

The beauty of our service is that you can tailor your arrival experience to suit your personal requirements. Simply select from the service menu, just as if you were dining in a restaurant! If you need help in an area not covered on the menu, your local consultant will be only too happy to personalise your order.

Downunder Welcome offers a 100% satisfaction guarantee – in the unlikely event that you're not fully satisfied with our service, we'll be only too happy to provide a full refund.

Our service menu includes:

Airport Welcome

Allow a friendly face to greet you as you clear customs and get you to your transport and on the way to your new home as smoothly as possible!

Client and luggage transport to accommodation

Personal door-to-door delivery of your family and luggage (even pets if necessary!)

Short term accommodation

Arrangement of short term fully furnished accommodation in your choice of style and location according to your budget. Properties are personally inspected by our consultant and digital photographs provided.

Location advice – assistance in choosing which suburb to live in

Recommendation of appropriate suburbs to settle in subject to your business, family and budgetary requirements. Single or multiple suburb profiles are available.

Car hire

Short-term car hire at competitively negotiated rates from our recommended service providers

City attractions tour

Half or full-day tours of the sights and attractions your wonderful new city has to offer

Suburb familiarisation tour

Personal tour of your new suburb, highlighting the amenities you will find most relevant to your lifestyle, including shopping centres, doctors, schools, recreation facilities and places of worship

Grocery service

Personal grocery service or assistance with online ordering

Education& childcare advice

Assistance in choosing an appropriate educational or childcare facility for your child.

Mail redirection

Mail redirection to the Downunder Welcome mailbox to ensure your mail reaches you

Phone and internet services

Assistance in establishment of your communication requirements in your new home

“Downunder Welcome” BBQ

Would you like to experience a fair dinkum Downunder BBQ? Sample a selection of our country's best “barbie” recipes as we cook and cater for you!

Social events to meet new friends

Downunder Welcome hosts regular get-togethers to give new visitors the opportunity to establish friendships and talk with people who have shared similar experiences in coming to a new country